Your simple solution for unpaid invoices
If the payment date for an invoice has passed, the TIMOCOM debt collection service can help you get your money.
As a neutral intermediary, we provide individual consultation for each case and in many cases are able to arrange for payment of outstanding invoices. The TIMOCOM lawyer Alexander Oebel and his team are proud of their 86% success rate.
The service acts as an intermediary across Europe in 27 languages. If your business partner has defaulted on the payment, you can count on competent and reliable help from the TIMOCOM debt collection team. Users who ask us for help can rest assured that their problem will be handled quickly, cost efficiently and without having to resort to court proceedings, so that a delay in payment does not turn into a dispute. Fairness and understanding ensure that your business relationship will remain in tact even after the collection process. The international debt collection service is a fair and resolute partner for debt collection management.Engage our debt collection service now
Success rate 2019
What the TIMOCOM debt collection service has to offer:
- engage online, simply and easily
- active since 2003 with official authorisation
- competent advice and support for collecting your payment
- customer service throughout Europe in 27 languages
- quick and diplomatic payment collection solutions
- successful in 86% of cases
Plenty of satisfied customers
Late payments are no longer a problem. Read all about the TIMOCOM debt collection service and how they help customers collect late payments.
“We highly appreciate this service, especially since the success rate lies at almost 86 percent.”
“They work so well with us. Our messages are always answered within 1-2 days. For difficult debt collection cases, they also send suggestions on how to solve a case as quickly as possible.”
“Our company is completely satisfied with the international debt collection service from TIMOCOM and I recommend that TIMOCOM customers make use of it! It gives the company a feeling of security; with TIMOCOM, you know you are in good hands.
“We have many cases where the amount collected, with your help, was over 10,000 Euro.”
"You can never be a hundred percent certain but thanks to TIMOCOM's debt collection office we can conduct business with a successful outcome. I can highly recommend this service.“
Debt collection FAQs – TIMOCOM
In 2019, we were able to successfully negotiate a solution for over 86% of cases.
In addition to the € 20.00 processing fee, in the case of success we raise a fee for our debt collection service concurrent with German legal guidelines for such charges. You can calculate the fee you will be charged in the event of success here.
Our debt collection team is active across Europe and the service is available for you in the following languages:
- Bulgarian (BG)
- Croatian (HR)
- Czech (CS)
- Danish (DA)
- Dutch (NL)
- English (EN)
- Finnish (FI
- French (FR)
- German (DE)
- Greek (EL)
- Hungarian (HU)
- Italian (IT)
- Latvian (LV)
- Lithuanian (LT)
- Macedonian (MK)
- Norwegian (NO)
- Polish (PL)
- Portuguese (PT)
- Romanian (RO)
- Russian (RU)
- Serbian (SR)
- Slovak (SK)
- Slovene (SL)
- Spanish (ES)
- Swedish (SV)
- Turkish (TR)
- Ukrainian (UA)
Yes, our debt collection service works internationally, in particular across Europe, in your native language. International debt collection services are not a problem.
In the event of bankruptcy, the debtor’s assets are usually placed under management by an insolvency court or an external administrator. This body/person manages the claims and distributes the remaining assets. This ensures that it is not just the creditors with a close relationship to the debtor who receive money; instead, all creditors are treated relatively equally.
Every country has a special process for submitting a claim as a creditor. We recommend lodging your claim with the insolvency administration as quickly as possible, in order to be considered as a creditor in the process and to ensure that the remaining amount is not further decreased by the cost of representation.
Our aim is to support creditors as they collect legitimate claims from their debtors. In the event that the debtor is experiencing shortages, the parties may agree upon payment in instalments, so that that creditor will receive their money despite the debtor’s issues. At the same time, TIMOCOM ensures Smart Logistics System customers are protected from doing business with those unable to pay.
If a user refuses to pay and cannot provide a valid reason for doing so, they are in violation of the TIMOCOM quality criteria. They will therefore no longer be welcome in the network of verified customers.