Identity and address verification
Register with the TIMOCOM Marketplace in just a few steps.
Requirements
- Valid identity card or passport
- Active webcam (computer, laptop, smartphone or tablet)
- Email address
Sumsub verification
Get identified now via Sumsub using the photo ID process to receive your Marketplace access more quickly.
When registering a new company, verification must be carried out by a person authorised to represent the company.
Your registration in detail
Quick
The registration process with photo ID can be completed in just a few steps.
Secure
Use the free identification service from our partner Sumsub.
TIMOCOM uses a photo ID procedure to verify your identity digitally. All you need is an official identity document such as a passport or ID card that does not expire within the next three months.
The following steps are completed in the photo identification process:
- Enter your email address.
- You will receive a confirmation code by email. Enter this code to continue.
- Confirm your country of residence. To do this, select either “United States of America” or “All other countries”.
- Agree to the privacy policy.
- Select the issuing country and the type of your ID document, for example an identity card or passport.
- Allow camera access in your browser and hold your ID document up to the camera as shown. Alternatively, you can upload a photo of the document via “Upload document”.
- Then hold your face up to the camera and follow the instructions on the screen. Slowly turn your head in a circle once to complete the liveness check.
- Your details, your identity document and the recordings are being checked. Once the check has been completed successfully, the identification process is complete.
FAQ
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Why does TIMOCOM need these documents?
Registration is an important component of the quality standards that TIMOCOM offers its customers. This serves to ensure good business relationships, because only verified companies can become part of the network of more than 55,000 customers. Once your documents have been successfully checked, registration is completed and you can start doing business in the network.
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Is my data secure?
So that TIMOCOM can offer its customers the consistently high level of security they are used to, companies must first register. Through Sumsub, you can complete this registration in just a few clicks. The protection of your identity and your personal data is guaranteed at all times.
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Which file formats are accepted?
Please note that only images in JPG, PNG, HEIC or WEBP format are accepted for upload. Each file may be a maximum of 50 MB in size. If you upload a different format, an error message will automatically be displayed. In this case, go back using the “Back” function in your browser window. Upload the documents again in the correct format.
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How much does it cost to use Sumsub?
Using Sumsub is free of charge.
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Who can I contact if I have questions about Sumsub?
If you have any questions, TIMOCOM's Sales Team will be happy to help you. Contact:
TIMOCOM GmbH
Timocom Platz 1
DE-40699
Erkrath