Security at TIMOCOM
Strict identity checks, fraud monitoring, and secure services with encryption plus support ensure transparency and security in the TIMOCOM Road Freight Marketplace.
Together for more security
TIMOCOM provides state-of-the-art tools and strong security mechanisms – but the key is the collaboration with users. With your responsible actions, you help make the TIMOCOM Road Freight Marketplace as secure as possible for everyone. Find out below how!
1. Secure start when creating an account and logging in
Create a strong and unique password: Change it regularly and never share it with third parties to protect your access.
Always use the official TIMOCOM site for login: Bookmark https://my.timocom.com/ to avoid phishing attempts.
Enable two-factor authentication (2FA): This is an additional security layer that verifies your identity during login.
Always log out: Sign out after each session and close your browser. This prevents unauthorized persons from taking over your open session and acting on your behalf.
2. Secure collaboration on the TIMOCOM Road Freight Marketplace
Secure communication
Use the TIMOCOM Messenger for all communication with your partners and potential partners – it is faster, more direct, and more secure, reducing the risk of phishing attacks.
If you still receive requests by email, we recommend using the TIMOCOM Check. This quick and easy-to-install Outlook email add-in verifies whether the sender's email address is registered to a TIMOCOM user. Information on how to install and use the add-in can be found here.
Close transactions securely
After you have negotiated and selected your preferred partner, you can confirm the transaction directly in the TIMOCOM Marketplace – either via a Deal or via a legally binding Transport Order. This way, the confirmation happens without detours via email, and you are better protected against fraud and misunderstandings.
Knowledge and checklists for more security in road freight transport
Here you will find articles, tips and checklists on everyday transport security. Ideal for anyone who wants to work confidently with new business partners and learn more about preventing cargo theft.
Brochure: Tips for secure business
Blog: How to improve Cargo Security
Using marketplaces with verified users and controlled communication channels, such as TIMOCOM, helps to reduce exposure to digital fraud and impersonation attempts.
Checklist for preventing cargo theft
TIMOCOM has developed a checklist to verify the reliability of transport service providers and protect yourself against fraud.
Take your security to the next level!
You’re (almost!) done
If you notice anything else suspicious, please contact us.