

Communicative and transparent 


One of the reasons to have voted for the IT company is according to Thesinga the direct communication with their customers. Over 50 international employees get in contact with 2000 TimoCom users daily talking about functions of the platform or answer questions on the transport business. Regarding social media, TimoCom's Facebook page has become the most important channel, making it possible to stay in contact with their customers in real time. "Nothing is more convincing than a direct and personal response on feedback" explains the marketing expert. "Our Social-Media team regularly asks our customers for feedback on our transport platform." 


  


This digital exchange is not only motivating for the customers, also increasing satisfaction with the brand but it is also part of the company's philosophy and therefore essential for the employees. It was not surprising that a TimoCom employee promised to jump in a suit from a 5-metres dive tower in the case of being awarded again. Convince yourself that he has actually jumped - of course on TimoCom's Facebook page.