Who does not know the situation, of having just set off and then having to find a suitable return load at short notice? However, there was no TC Truck&Cargo® access nearby where you could connect to the program. In such cases, TimoCom customers receive information immediately via a service number. There they are informed by our many native speaking experts in this sector about current freight and vehicle offers.
Secure verification of the user possible without computer
So that TimoCom customers can use this service in compliance with our strict security policy, a few things need to be considered: first, the TimoCom ID and User ID must be kept ready. Then our customers call +49 211 88 26 88 26 with their authorised mobile phone and must make sure that the caller ID is activated and that their mobile phone number is registered in TimoCom's transport directory TC Profile®. After a quick review, native speaking professionals are immediately at the callers' disposal. Marketing Director Christof Thesinga comments on the innovation: "Whatever the situation our customers are in, we help them, because service is our top priority. Even here with this new possibility it is important to us to answer our customers enquires about current freight and vehicle offers fast and securely in their language. As usual, we offer this service to our customers in 24 European languages; and for free. With TimoCom Assist, our dept collection service and now also "TimoCom to go" our program users receive a significant added value."